When returning devices, you have two options to choose from.
a. You handle shipping
- Send us the list of device ID’s and we will send you a reference number.
- Write the reference number (that we have sent you) in a visible place on the package.
- Ship the products back to our address below:
- Street: Wichmandsgade 1, 1st floor left
- Postcode and city: 5000 Odense C,
- Country: DK-Denmark.
b. We handle shipping (for a fee)
- Send us a list of device ID’s + Packing info (size, weight & content), + the address where the package can be collected.
- Then you will receive all the shipping documents needed to be attached to the package.
- The courier will come and pick up the package at the given location.
If after reading this article, you still have questions contact us for support.