Find answers to frequently asked questions (FAQ) on different topics related to Maturix here.
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What is Maturix?
Maturix is a simple solution for monitoring the concrete hardening process live. Durable hardware, simple online software, and true wireless connectivity all combined into an easy-to-use, yet powerful tool.
Maturix measures the concrete temperature and automatically estimates the concrete maturity and strength – to be followed online at any time!
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What is the Gaia 200?
The Gaia 200 is a wireless transmitter for the Maturix system. The temperature is measured using type K thermocouples and the data is transmitted with the help of the Gaia 200. The readings can then be viewed online in one of our web portals. It can be used for concrete temperature and concrete strength monitoring.
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Do I need to be at the job site to access the data?
No – and that is the smart thing! You can access the temperature readings from your computer or smartphone at any time, anywhere. Once you have installed the equipment, you can follow the temperature and strength development online in real-time.
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How is the data transferred to the cloud?
The data is sent using Sigfox. Sigfox is a wireless network designed to connect smart devices to the cloud. It benefits from longer range than Bluetooth and WiFi, and you can set up a Sigfox Gateway at your job site to create coverage – even at remote locations.
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How is the installation done?
Installation is quick and simple. Secure the thermocouple to the rebar, connect it to the Gaia 200, and place the transmitter at a secure location. When a thermocouple is connected, the Gaia 200 transmits data every 15 minutes automatically.
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What is embedded into the concrete?
It is only the inexpensive thermocouple that is embedded into the concrete. The transmitter is mounted next to the cast and can be reused for multiple monitorings. This not only gives a great flexibility, but also keeps the costs per monitoring down.
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What is the battery lifetime of the Gaia 200?
The battery lifetime depends on the usage and the conditions. When the thermocouple is inserted 24/7, the battery lifetime is up to 8 months before you need to replace the batteries.
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How many Gaia 200 do I need?
This depends on the project. The Gaia 200 is a single-channel transmitter, which means that you can connect one thermocouple per device. Consider the amount of monitoring positions you will need to measure (at the same time) and you know how many devices you will need.
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How do I install batteries into the Gaia 200?
Check the Quick Start Guide.
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Is the Gaia 200 waterproof?
The Gaia 200 has an IP64 rating, meaning it is designed to be dust-tight and can withstand water spray from any direction.
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Which thermocouples can I use with the Maturix transmitters?
You can use type K thermocouples with the Maturix Transmitters (Gaia 200 / Orbit K).
Other types of thermocouples are not supported.
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What is the Orbit K?
The Orbit K is an electronic device that records temperature and wirelessly sends it to the cloud. The temperature is measured using type K thermocouples and the readings can be viewed online in one of our web portals.
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Do I need to be at the job site to access the data?
No – and that is the smart thing! You can access the temperature readings from your computer or smartphone at any time, anywhere. Once you have installed the equipment, you can follow the temperature and strength development online in real-time.
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How is the data transferred to the cloud?
The data is sent using Sigfox. Sigfox is a wireless network designed to connect smart devices to the cloud. It benefits from longer range than Bluetooth and WiFi, and you can set up a Sigfox Gateway at your job site to create coverage – even at remote locations.
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How is the installation done?
Installation is quick and simple. Secure the thermocouple to the rebar, connect it to the Orbit K, and place the transmitter at a secure location. When a thermocouple is connected, the Orbit K transmits data every 10 minutes automatically.
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What is embedded into the concrete?
It is only the inexpensive thermocouple that is embedded into the concrete. The transmitter is mounted next to the cast and can be reused for multiple monitorings. This not only gives a great flexibility, but also keeps the costs per monitoring down.
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What is the battery lifetime of Orbit K?
The battery lifetime depends on the usage and the conditions. When the thermocouple is inserted 24/7, the battery lifetime is up to 8 months before it needs to be sent to service. We guarantee 20.000 measurements or 8 months operation (whichever comes first).
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How many Orbit K do I need?
This depends on the project. The Orbit K is a single-channel transmitter, which means that you can connect one thermocouple per device. Consider the amount of monitoring positions you will need to measure (at the same time) and you know how many devices you will need.
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How do I change the batteries in the Orbit K?
You can’t change or replace the batteries in the Orbit K yourself. The Orbit K transmitter contains high-quality, industrial lithium batteries, which are non-rechargeable and non-replaceable.
We can help swap the batteries in your devices to new and fresh cells. Contact your reseller regarding battery service.
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Is the Orbit K waterproof?
Yes, the Maturix™ transmitter is dust- and waterproof.
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Which thermocouples can I use with the Maturix transmitters?
You can use type K thermocouples with the Maturix Transmitters (Gaia 200 / Orbit K).
Other types of thermocouples are not supported.
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What is a thermocouple and how does it work?
Thermocouples consist of two wires of different types of metal joined together in the end. This junction is where the temperature is measured (the tip of the thermocouple). When the junction is heated or cooled, a tiny current is created; This is therefore used to calculate the temperature inside the concrete.
See the following video to learn more: What is a Thermocouple and how does it work? Explained
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Why should I use thermocouples for measuring concrete temperature?
Type K thermocouples are simple to use, versatile, widely available, and cost-effective temperature sensors – ideal for concrete monitoring.
- How do I install thermocouples?
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Where do I position the thermocouples?
In general, temperature sensors should be positioned at critical locations such as the core, surfaces, outer faces, and corners. The typical positions are often: Core (hot), surface (cold), close to the formwork, and ambient air temperature.
For larger projects, the monitoring positions are often described in a thermal control plan defined by consulting engineers or concrete technologists.
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What is the accuracy of your type K thermocouples?
±1.5 °C (±2.7 °F)
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What is the temperature range of your type K thermocouples?
-25 to 125 °C (-13 to 257 °F)
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Which thermocouples can I use with the Maturix transmitters?
You can use type K thermocouples with the Maturix Transmitters (Gaia 200 / Orbit K).
Other types of thermocouples are not supported. -
Which lengths thermocouples do you sell?
We offer ready-to-use sensors in 1m / 3m / 5m / 10m. We also offer 100m cable rolls and connectors, so you can cut and assemble the cables in your desired lengths.
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Can I use my own thermocouples?
Yes, as long as they are type K.
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Why should I purchase your type K thermocouples?
They are accurate and of high quality. The cable sheath is made of Teflon, which makes it more resistant to breaks and damage. This also provides a perfect combination of flexibility and stiffness for easy installation.
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Can I reuse the thermocouple?
Yes. Remove the insulation at the end of the cable, twist the two conductors tightly around each other, and put some heat-shrink tubing around to avoid wrong readings.
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What is the black thing at the end (of the ready-to-use cables)?
Heat-shrink tubing. This protects the exposed thermocouple wires and reduces reading errors.
We strongly recommend that you insulate your self-assembled sensors with heat-shrink tubing! -
Can I disconnect the thermocouple during monitoring and reconnect it later?
No. The thermocouple must be connected to a transmitter at all times during monitoring.
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I have problems with my temperature readings. What could cause this?
Checking our troubleshooting article.
If you are still struggling, contact [email protected].
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What is the Orbit 3?
The Orbit 3 is an electronic device that records the ambient temperature and relative humidity and wirelessly sends it to the cloud. The temperature and humidity are measured with an accurate digital sensor located on the front of the device.
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Where can I access the data from my Orbit 3 sensors?
All readings can be viewed online in Sensohive App and the relevant measurements can be integrated into reports in Maturix Precast. It is currently not possible to view data from the Orbit 3 in Maturix In-situ.
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How is the data transferred to the cloud?
The data is sent using Sigfox. Sigfox is a wireless network designed to connect smart devices to the cloud. It benefits from longer range than Bluetooth and WiFi, and you can set up a Sigfox Gateway at your job site to create coverage – even at remote locations.
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Do I need to be at the job site to access the data?
No – and that is the smart thing! You can access the temperature readings from your computer or smartphone at any time, anywhere. Once you have installed the equipment, you can follow the temperature and strength development online in real-time.
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How do I install the Orbit 3?
Installation is quick and simple. Install the batteries, place the Orbit 3 in the silicone cover (part no. 33020), and mount the sensor using a screw or a cable tie. By default, Orbit 3 measures the temperature and humidity once every 15 minutes and transmits the data once every hour.
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What is Sigfox?
Sigfox is the world’s leading network for Internet of Things (IoT). Read more here.
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Where can I check if Sigfox works in my country?
You can check which countries have live coverage or are under roll-out here: sigfox.com/coverage
You can check the Sigfox radio zones and configuration details here: https://build.sigfox.com/sigfox-radio-configurations-rc
Request a detailed map of your area by writing to [email protected]
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What do I do if there is no Sigfox coverage at my location?
You can install a Sigfox Gateway and create coverage where you need it.
You can check the supported countries here: https://support.sigfox.com/docs/smbs-t4-notice
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What happens if there is no Sigfox coverage?
Good Sigfox coverage is required for the system to work. If there is no connectivity, the transmitted data will not be received, and the data will be lost. However, you can easily create coverage by installing a Sigfox Gateway.
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Where can I check the Sigfox coverage at my location?
You can check the estimated Sigfox coverage at your location using coverage.sigfox.cz or coverage.iotdk.dk/en
We always recommend to set up a Sigfox Gateway on-site unless you have excellent Sigfox coverage at your location.
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How is the security of the Sigfox network?
Security is highly important for Sigfox. See the video below to learn more:
You can find more videos and a white paper at the Sigfox website.
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Do the transmitters store the data?
No, the transmitters do not store any data. After the temperature has been measured, the reading is immediately transmitted using Sigfox. Therefore, if you are in an area with limited or no Sigfox coverage, the reading might not be received. However, you can easily create coverage by installing a Sigfox Gateway – and all the readings will be received and stored in the cloud.
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Do I need to configure the gateway before use?
Yes, in most cases.
If you are using a SIM-card to connect the Sigfox Gateway to the Internet, please follow this guide.
If you are using an Ethernet-cable to connect the Sigfox Gateway to the Internet, please see section “5.3.1. Ethernet connectivity” in the gateway’s Product Manual.
We can pre-configure the gateway to work with your SIM card, so you don’t need to configure the gateway. We also sell the gateway with a SIM card subscription, so it comes fully configured and ready for use. -
Can I get the Sigfox Gateway delivered as plug-and-play?
Yes! We can either pre-setup the gateway to work with your own SIM card – or deliver it with an active SIM card so everything works out of the box.
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Is it mandatory to use a Sigfox Gateway to use Maturix?
This depends on the global Sigfox coverage. If the coverage at your job site is insufficient, you must install a Sigfox Gateway to receive data from the Maturix transmitters.
Good Sigfox coverage is required for the Maturix system to work! The Sigfox Gateway creates coverage where you need it. -
What is the range of the Sigfox Gateway?
The maximum signal range between gateway and transmitters is up to 3 km, depending on the conditions. Learn more here…
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Does the Sigfox Gateway require power?
Yes. The Sigfox Gateway requires a consistent 24/7 power source.
Contact us if you have a site without constant power. -
What happens if the Internet is down?
During the outage period, the Sigfox Gateway will not be able to transfer the data to the cloud. In the meantime, the gateway will temporarily store the data until the connection is working again.
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Can the Sigfox Gateway be deployed in my country?
You can use the Sigfox Gateway in more than 80 countries around the world. See the full list of supported countries here…
In some countries, installing the gateway is only allowed under specific conditions. -
How much data will a SIM-card use?
Around 250 MB/month on average. We recommend using a 1 GB data SIM card.
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How do I activate the included SIM card?
Contact [email protected]. Prepare the SIM card number or gateway serial number, as this will make it easier to find and activate the SIM card.
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How do I check if my Sigfox Gateway is working?
The front of the Sigfox Gateway has an LED indicator. It is ready and operational when the light is solid green.
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My Sigfox Gateway is not working. What do I do?
Start by checking our troubleshooting article.
If you are still struggling, contact [email protected].
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How do I get access to the software?
You can access the software from your browser. The link depends on your version:
Login to Maturix In-situ here: insitu.maturix.com
Login to Maturix Precast here: app.maturix.comThe software is a web application and can be accessed from anywhere on any Internet-enabled device (computer, tablet, smart phone, etc.).
You can only login if you already have a user account. Contact your administrator or Maturix reseller to get access.We recommend using Google Chrome or Mozilla Firefox as your browser.We recommend that you save the link in your bookmarks bar and/or on your desktop for easy access. -
Can I set up alarms?
Yes. You can receive an alert in a number of different situations:
- Temperature goes above or below a specific value
- Temperature difference exceeds a specific value (only Maturix In-situ)
- Strength exceeds a specific value
- Maturity exceeds a specific value
- Data is not being received or disconnected cable after a specific time (only Maturix In-situ)
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How many alarms can I create?
You can add as many alarms as you would like.
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How many users can be created?
You can invite as many users as you would like.
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Can I access the software on my smartphone?
Yes. You can access the software from your smartphone.
Maturix™ In-situ: Website (access from browser) + App (Android) + App (Apple)
Maturix™ Precast: Website (access from browser)Only some functionalities are available when visiting the software from your smartphone. -
How long can I access the data?
You can access your data for at least 3 years (after the report has been finished) – required that you are still a customer.
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Which languages are available?
The Maturix™ online software is available in these languages:
Maturix In-situ:
- English
- French
- German
- Coming next: Spanish
Maturix Precast:
- Danish
- English
- French
- German
- Portuguese (BR)
- Russian
- Ukrainian
- Coming next: Spanish
If you have a request for a specific language, please contact [email protected]
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Can a device be added to both Maturix In-situ and Maturix Precast?
No, you cannot have a device showing data in both Maturix In-situ and Maturix Precast at the same time.
We recommend that you choose the software version that fits with the type of concrete operations you do.
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Is it possible to change the concrete mix during monitoring?
Yes. See this guide: How to update a concrete mix (maturity calibration)
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Can the Project ID be edited?
No. The Project ID is an autogenerated ID that is unique for each project.
If you need to add your internal project ID, you could include it in the project name. -
Can we add our company logo to the PDF exports?
Yes. Send the logo to us and we will add it to your organization. The company logo will display on all cast reports on all projects.
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Where does the data come from for the weather in the reports?
The weather data is gathered from weather stations belonging to several different weather services (e.g. Dark Sky by Apple). Based on the location of the project, we identify the closest weather stations and interpolate between them to reflect the weather at the project site.
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Do you offer trials and test periods?
Yes. Contact us and we will get back to you to talk about your needs.
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How much does the system cost?
The price depends on the amount of equipment and the length of the agreement. Contact us and we will get back to you and talk about your needs.
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What is the price?
We are happy to talk about your project and needs. Contact us or one of our distributors to receive a tailored offer.
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Why should I choose Maturix?
Maturix is one of the most advanced solutions for wireless concrete monitoring, yet very intuitive, and is being used by leading companies within the construction industry worldwide. The combination of inexpensive thermocouples being casted into the concrete, and long-range wireless transmitters that can be used multiple times, gives a very cost-effective system that quickly returns your investment.
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I don’t receive data from my devices. What to do?
If you don’t receive any data start by making sure there is Sigfox connectivity at your location. You can check the estimated Sigfox coverage at your location using coverage.sigfox.cz or coverage.iotdk.dk/en
We always recommend to set up a Sigfox Gateway on-site unless you have excellent Sigfox coverage at your location.If there should be coverage, check that the thermocouple is correctly inserted and assembled correctly. Double-check with another cable if needed.
If the device is still not working, then contact your reseller for technical support.
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I have a broken device. What to do?
If you have a device that is broken, immediately stop using it and contact your reseller for support/service.